Privacy Policy

Cosmolance Guild (“we”, “us”, “our”) operates educational services at cosmolance.bond. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or enroll in our courses.

Information We Collect

• Contact data: name, email address, phone number, postal address if provided.
• Account data: login credentials and preferences.
• Transaction data: course enrollments and payment confirmations (processed by PCI-compliant providers; we do not store full card numbers).
• Technical data: IP address, device and browser information, and cookies usage.

How We Use Information

• To provide, maintain, and improve courses and site functionality.
• To communicate about enrollments, support, and policy updates.
• To personalize content, including saved Fallows and cart preferences.
• To comply with legal obligations and enforce our Terms.

Cookies and Similar Technologies

We use cookies for session management, analytics, and remembering preferences (including theme and cookie consent). You may control cookies via browser settings. Our cookie banner allows you to consent when first visiting the site.

Legal Bases for Processing

Depending on your jurisdiction, our legal bases include consent, contract performance, legitimate interests (e.g., site security), and legal compliance.

Data Retention

We retain personal data only as long as necessary to deliver services and meet legal requirements. Contact inquiries may be kept for up to 24 months for quality assurance, while transactional records may be retained longer to satisfy accounting laws.

Sharing and Disclosure

We do not sell personal information. We share data with service providers under confidentiality agreements (e.g., secure payment processors, email delivery). We may disclose data when required by law or to protect our rights.

Your Rights

• Access, correction, deletion, and portability of your personal data.
• Opt-out of non-essential communications.
• Withdraw consent where processing is based on consent.

Security

We implement administrative, technical, and physical safeguards proportionate to the sensitivity of data. No method of transmission or storage is completely secure.

International Transfers

Your information may be processed in countries other than your own. We take steps to ensure appropriate protections consistent with applicable law.

Children’s Privacy

Our services are not directed to individuals under 16. If we learn that a child has provided personal data, we will take reasonable steps to delete it.

Contact Us

For questions or requests regarding this policy, contact: [email protected] or +1 (415) 915-2046.

Changes to This Policy

We may update this Policy periodically. We will revise the “Effective date” and post the new version at cosmolance.bond/privacy.html.